Silvia has provided English to Spanish interpretation services for a variety of public programs at the Gail Borden Public Library and English to Spanish translations and proofreading for print and online Library materials. Beyond her excellent interpretation and translation skills, Silvia has helped us to plan for the delivery of effective services in Spanish by advising on best practices and consulting on the purchase of interpreting equipment. She is a true partner; conscientious and understanding of our resources and needs, and able to balance them with high professional standards in her work.
--Tina Viglucci, Gail Borden Public Library
Silvia was hired by my former hospital and challenged to properly develop a poorly conceived, fledgling language interpretation program that had been in place for several years. She did just that. She pulled together our Limited English Proficiency Committee, developed the Cross Cultural Communications department, developed policies and procedures, hired, trained, and managed interpreters, rewrote and appropriately translated documents, and constantly evolved the program to better serve LEP patients and families, winning several external recognitions (NQF and AMA) for the effectiveness of her efforts in enhancing patient safety and patient centeredness. She is an extraordinary professional whom I am privileged to know.
--Jim Novak, Vice President Human Resources
St. Francis Medical Center, 3421 Medical Center Drive, Monroe, LA 71203
Silvia is an exceptional interpreter and translator with a passion for terminology research and management, an intimate familiarity with Mexican and Argentine Spanish dialects of various regions and registers, and great sensitivity to sociolinguistic context. When I collaborate with her on a translation project, I know that the client will be pleased with the result, because Silvia is an experienced professional, committed to delivering a product of the highest quality.
--Jean Marie Trujillo, Certified Translator (Spanish>English)